What awaits you

Customer Service and Post-Sales Communication
Promoting customer satisfaction and long-term customer loyalty through service-oriented actions
Responsibility for spare parts supply, management, and repairs
Responsibility for handling, evaluating, and processing customer complaints
Preparing project proposals
Scheduling service technicians

What you should bring

A successfully completed business apprenticeship or comparable qualified training; We also welcome career changers or those returning to the workforce with vocational training or continuing education in a trade
Good written and spoken English skills; knowledge of any additional languages is a plus
A structured, reliable, and responsible work ethic
Good MS Office skills and a strong general technical understanding
Knowledge of Navision is a plus
Strong communication and teamwork skills

What we offer you

• A dynamic work environment with challenging tasks at an internationally active family-owned company
• Flat hierarchies, short lines of communication, and a team that interacts openly and works together
• Flexible work hours and the option to work remotely (up to 1 day per week)
• Modern work equipment, including two monitors, a laptop, a company cell phone (as needed), and height-adjustable desks at every workstation
• Individual training and development opportunities within the company
• Team activities outside of the workday, such as our winter party or the traditional visit to the Stoppelmarkt in Vechta
• Corporate benefits including attractive shopping discounts at brick-and-mortar and online retailers, as well as a benefits card
• The option to obtain disability insurance through the employer via deferred compensation
• A 25% employer contribution to the company pension plan
• E-bike leasing and access to Wellpass offers for fitness and health
• A Christmas bonus and capital-forming benefits